This is an electronic contract in terms of Information Technology Act, 2000 and rules, there under, as applicable. This electronic contract is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, Privacy Policy and Terms for access or usage of the Website.
This Platform (defined below) including www.solvezy.com and Mobile Application is managed and operated by Standard Chartered Research and Technology India Private Limited, a company incorporated under the Companies Act, 2013 having its registered office and headquarters at 2nd Floor, Indiqube Edge, Khata No.571/630/6/4, Ambalipura Village, Varthur Hobli, Mahadevpura Div, Bangalore 560102, Karnataka, India (SCR&T). SCR&T also has a branch office at Floor 26, Tower C Advant Navis Business Park NOIDA, UTTAR PRADESH 201305 India and services Bangalore, Delhi-NCR, Hyderabad, and Chennai regions.
“We”, “our,” and “us” refer to SCR&T. “You” and “your” refer to the User and/ or his/her/its Authorized Representative (defined below), as applicable.
The SCR&T Services are made available solely for business entities based in India. By accessing the Website or using the SCR&T Services (defined below), the User agrees that the User and the Authorized Representative have read and understood, and, agrees to be bound by these Terms of Service (Terms), our Privacy Policy at https://www.solvezy.com/privacy-policy/ and any applicable Third Party Terms (defined below) (together, this Agreement). It is important to read the entire Agreement carefully as some of the provisions affect your legal rights and obligations.
Further, if you are accessing the SCR&T Services through the Mobile Application, then while these Terms shall apply to such use, there may be additional terms (such as the terms imposed by App Store (iOS), Android's (Google) Play Store, Microsoft's store, from time to time which will govern the use of Mobile Application. These additional terms to the extent applicable are hereby deemed to be incorporated in these Terms by way of reference.
You may not use the SCR&T Services if you do not accept the terms of this Agreement. If you do not agree to be bound by these Terms and the Privacy Policy, you should not use the Website. It is strongly recommended for you to return to this page periodically and review the most current version of the Terms in force. SCR&T reserves the right at any time, at its sole discretion, to change or otherwise modify the Terms without prior notice, and your continued access or use of this Website signifies your assent/ratification of the updated or modified Terms. If you object to these Terms or any subsequent modifications to these Terms in any way, your only recourse is to immediately terminate use of the Website. We may require you to agree to additional terms (if any) between you and SCR&T in connection with specific services that you may avail from us from time to time.
1. Definitions
Account shall mean the account created by the User on the Website after successful completion of registration.
Agreement shall have the meaning as assigned to such term in the foregoing paragraph.
Authorised Representative shall mean the employee or authorised representative of the User who is specifically authorized to register on the Website on behalf of the User to assist the User to avail the Commerce Offering or Third Party Service Offerings.
Card Services shall mean credit cards issued by Lenders and pre-paid cards issued by Third Party Service Providers authorised by the RBI in this regard, offered to Users on the Platform and co-branded with SCR&T branding.
CIC shall mean a credit information company that has been granted a certificate of registration under the Credit Information Companies (Regulation) Act, 2005.
Commerce Offering shall mean and include the e-commerce portal of the SCR&T Services through which Users may offer goods and/or services to other Users on the Platform.
Content shall have its meaning as provided under clause 6.2.
Credit Information shall mean collectively the credit information as defined under the Credit Information Companies (Regulation) Act, 2005, credit information report, credit score, and other credit data and analysis reports received in relation to your credit information from CICs.
Financial Services shall mean SCF Services, Solv Pay Later and such other services provided by Lenders to the Users on the Platform.
Insurance Service shall mean transit insurance, life insurance, personal accident coverage etc offered by Third Party Service Providers to Users through the Platform, by way of which the Users can indemnify themselves against financial losses while availing Third Party Services or Commerce Offerings on the Platform.
Lender shall mean bank, NBFC or similar financial institution onboarded on the Platform as Third Party Service Providers to provide Financial Services and/or Card Services.
Logistics Services shall mean services in relation to logistics, deliveries, shipments, packers and movers provided by Third Party Service Providers.
Mobile Application shall mean the mobile application belonging to SCR&T which is developed and designed to run on various mobile operating systems, for providing the SCR&T Services through the Platform.
Organisation shall mean a sole proprietorship firm, partnership firm, a company registered under the Companies Act, 2013 or erstwhile Companies Act, 1956, or an LLP registered under Limited Liability Partnership Act, 2008 based in India.
OVD shall mean passport, driving licence, Aadhaar card, voter's identity card, job card issued by NREGA, or letter issued by the National Population Register containing details of name and address, or any other officially valid document as per the RBI Master Direction - Know Your Customer (KYC) Directions, 2016, as amended from time to time.
Partner shall mean third party partners of SCR&T from whom SCR&T may obtain certain services in relation to the Website including but not limited to the CICs, verification companies, information repositories etc. to provide the SCR&T Services.
Platform shall mean digital platform having the tradename and brand name ‘Solv’, as operated and maintained by SCR&T, the front-end version of which is accessible through the Website.
Privacy Policy shall mean the SCR&T privacy policy as provided at https://www.solvezy.com/privacy-policy
Party shall mean, in relation to SCR&T, its representatives, agents, and any of their respective officers, directors, equity holders, employees, parent entities, subsidiaries, affiliated entities, representatives, agents and licensors.
SCF Services shall mean the supply chain financing services provided by the Lenders to the Users on the Platform.
SCR&T Services shall mean the service of providing the Website and the Platform which facilitates and connects Users to (i) other Users, and (ii) various Third Party Service Providers providing Financial Services, logistics, accounting, HR and payroll management services etc. to the User, and any related services in relation to the Commerce Offering or Third Party Service Offerings, which may include 'text to speech' and speech recognition services.
Third Party Service Offerings shall mean the Financial Services, Card Services, Insurance Services, Logistics Services, HR, accounting and other services provided by Third Party Service Providers to Users on the Website.
Third Party Service Providers shall mean service providers including Lenders, prepaid card issuers, sellers, service providers, insurers and logistics providers who are onboarded on the Platform and from whom the Users can avail the Third Party Service Offerings.
Third Party Terms shall mean the additional terms and conditions that the User may have to agree separately with the Third Party Service Providers to avail any Third Party Service Offerings.
User shall mean any Authorized Representative/Organisation (as the case maybe) registered on the Website being a business entity in India for using the SCR&T Services to avail any Commerce Offering or Third Party Service Offerings and shall include master anchors, anchors and dealers under the SCF Services.
User Consent shall mean prior consent procured from the User (by means of a click-wrap contract in the form prescribed in either Annexure-1 for individual Users or Annexure-2 for Organisations, as applicable) in relation to access to information by SCR&T on behalf of the User from a Partner such as from the CIC or Goods and Services Tax Network or Ministry of Company Affairs and such other government or non-government networks.
User Data shall mean any data submitted by User or the Authorized Representative on behalf of the User, to or in relation to the SCR&T Services or Commerce Offerings or Third Party Service Offerings, including Personal Information and Sensitive Personal Information, as mentioned in the Privacy Policy.
User Verification shall mean the process followed by SCR&T to ensure eligibility of the User to avail any Third Party Service Offerings.
Website shall mean the domain i.e. www.solvezy.com and/or the Mobile Application.
SCR&T and the User shall as the context so requires, be individually referred to as a “Party” and collectively as the “Parties”.
2. Registration and Usage of Website
2.1 The Website is freely accessible currently, however, prior to availing any of the SCR&T Service(s) as a User, an organization/ individual will have to register on the Website and create an Account. The Authorized Representative can register the User using a valid mobile number and corporate email address and accept the Terms and the Privacy Policy on behalf of the User. A "one time password" (OTP) will be sent to the mobile number of the Authorized Representative and a verification email will be sent to the valid email address provided by the Authorized Representative. You will need to (i) enter the OTP for validating your mobile number; and (ii) verify the email for validating your email address, to activate and access your Account. Once activated, you can use your mobile number together with your password to access the SCR&T Services (subject to additional conditions to access Commerce Offerings or specific Third Party Service Offerings as may be specified hereunder) and it will remain active until terminated in accordance to these Terms. An Account created by an Authorized Representative without providing necessary support documentation, such as board resolution or resolution of partners etc, as may be required by SCR&T, for appropriate authorization from the User will be suspended and terminated.
2.2 You will also be required to submit certain documents stipulated as per SCR&T’s policies as applicable from time to time, for User Verification such as PAN, GST number, directors/ partner KYC documents (e.g. Aadhaar Card, driver license or other government issued identity proof), bank statements of specific duration, board resolution, income statement, sales and purchase data, cashflow statement, balance sheet, Income Tax return filing data, photos and videos, etc. Please refer to Annexure A and Annexure B of this Agreement for further details on the documents that we may collect. We may also collect your net banking credentials, bank statements, etc. for the purpose of providing you the Financial Services and Commerce Offering with your specific consent.
2.3 You hereby expressly authorise SCR&T to use such documents, store and process such information for the purposes of this Agreement. To the extent permitted under applicable laws, we will also fetch documents and information pertaining to you in relation to the goods and service taxes, income tax reports, etc. from the records maintained by Ministry of Corporate Affairs, Income Tax department and other governmental authorities as part of the User Verification. Further details of the information / documents that we collect and the manner in which we use the information/ documents are detailed in our Privacy Policy available on our Website, which forms part of these Terms and shall stand incorporated therein. If these Terms read with our Privacy Policy are not acceptable to you, please do not provide any of your information to SCR&T. However, in such event, we may not be able to provide you with the SCR&T Services or some parts of it, as may be applicable. We provide our Third Party Service Providers including Lenders (as stated herein) your User Data to enable you to avail any Third Party Service Offering including Financial Services. User Data shared by Users may also be stored and shared with Partners/third party technology vendors for providing services such as credit risk evaluation/data analysis and other similar services. Such collection, storage, use and transfer of User Data shall be governed in accordance with the Privacy Policy. Kindly refer the Privacy Policy for more details.
2.4 The details and/or documents requested on the Website are not an exhaustive list of requirements and SCR&T reserves the right to requisition and/or extract additional documents and / or details as may be deemed necessary by SCR&T in its sole discretion, to complete User Verification or KYC. In the event the details or documents submitted for creating Account, or for availing the SCR&T Services, are incomplete or discrepant, SCR&T will request additional information / documentation through email / SMS sent to the email ID / mobile number as provided by you when you sought to register on the Website. In case the discrepancies remain unresolved or if SCR&T is unable to successfully complete its User Verification in accordance with its policies, SCR&T shall have the right to reject your request for registering with the Website and/or availing the Third Party Service Offerings. SCR&T reserves the absolute discretion to accept or reject your request for creating the Account towards availing SCR&T Services, Commerce Offerings and any Third Party Service Offerings, without assigning any reasons for the same.
2.5 By registering and creating an Account with SCR&T, the User certifies that:
(a) The User/Authorized Representative have created the Account for your own personal/ your Organisation's use and that the information and documents you provide to SCR&T will be your/ your Organisation's details (and not that of any third person or entity);
(b) All information and documents that you provide to SCR&T at any time, including the during the course of any commercial transaction with other Users, are true, complete and accurate and any such information is supported by genuine and valid documents submitted to SCR&T. You further confirm that you will keep all such information and documents current, complete, accurate and valid at all times for as long as your Account remains valid. You can log in to your Account to review and modify any changed details. You may be required to submit documentary proof as required by SCR&T’s policies from time to time to authenticate the modified details and may not be able to use the SCR&T Services until verification of the changed details is successfully completed by SCR&T. You hereby agree that you will indemnify SCR&T for any loss, damage, claim, action, costs, charges and expenses which SCR&T may suffer or incur as a result of acting on, or relying on the information and documents provided by you;
(c) The Authorized Representative has attained majority age, is of employable age and has been duly authorized to act on behalf of the User for the purpose of using the SCR&T Services;
(d) You will be responsible for safeguarding the security and confidentiality of your Account and password and you will not share, assign or transfer your Account or reveal your password to any third party or do anything else that might jeopardize the security of your Account; and that you will be solely responsible and liable for all actions/instructions initiated using your Account. You may be held liable for losses incurred by SCR&T or any other User due to authorized or unauthorized use of your Account as a result of your failure in keeping your Account information secure and confidential and/or not promptly notifying SCR&T in the event of any breach of security;
(e) You will not create more than one Account for the same entity. Provided however that you can invite members of your organization as team members for accessing the same account in the manner elaborated in the Platform;
(f) You will comply at all times with all anti-corruption, anti-slavery, anti-bribery and anti-child labour laws and shall not engage in practices involving child labour or slavery;
(g) SCR&T may suspend or terminate your Account or your use of the SCR&T Services at any time without notice, if we suspect that any information / documents/ authorization that you have provided are untrue, inaccurate, not current, or incomplete or if you are found to be in breach of any of these Terms.
(h) You will use the Platform for availing goods or services solely for resale or commercial purposes. You will not be buying or using the goods or services exclusively for the purpose of earning your livelihood, by means of self-employment.
2.6 In the event the User is required to provide any security or collateral (in the form of immovable or movable asset) in relation to a Third Party Service Offering, the User shall provide true, complete and accurate information pertaining to such asset on the Website or in physical copy. Further, the User shall be required to furnish the title documents, either online or in physical copy, pertaining to such asset, as and when required by the relevant Third Party Service Provider to demonstrate that the User has the sole right, title and interest to such asset.
3. SCOPE OF SERVICES AND LIMITATIONS
3.1 The SCR&T Services provided by SCR&T are available and appropriate only for use in India. The Website is merely an online platform and SCR&T only acts as an intermediary to enable Users and the Third Party Service Providers to interact with each other for their transactions and for availing the Third Party Service Offerings provided herein. You hereby agree and accept that SCR&T is not and shall not be a party to any agreements entered into or executed between the Users and Third Party Service Providers. Further, you agree that SCR&T has no control over the conduct of any Third Party Service Providers or their Third Party Service Offerings and disclaims any and all liability in this regard to the maximum extent permitted by applicable law.
3.2 You may be required to accept and agree to be bound by Third Party Terms for availing the specific Third Party Service Offerings you choose. The applicable Third Party Terms may be set out at the point of access to the relevant Third Party Service Offerings. These Third Party Terms are in addition to, and not in derogation of these Terms.
3.3 For details of the various Third Party Service Offerings, the scope of such service provided, the term of the relevant Third Party Service Offering and the corresponding charges applicable, please refer to the relevant Third Party Terms.
3.4 There may be certain Partner terms and privacy policies which may be applicable to the SCR&T Services, which may be appended to these Terms, set out at the point of access to the relevant Partner portals or referred at such other appropriate place. You are also responsible for reading them and complying with them. Any data that you submit to such Partners shall be governed by the Partner privacy policies. SCR&T has no control over the conduct of any Partners and their use of data and disclaims any and all liability in this regard to the maximum extent permitted by applicable law.
3.5 All transactions undertaken on your behalf by SCR&T will be on the basis of your express instructions/prior approval and will be strictly on a non-discretionary basis. SCR&T only facilitates the availing of Third Party Service Offerings from the Third Party Service Providers or Commerce Offerings from other Users. You fully understand and agree that the final decision of providing the Third Party Service Offering or Commerce Offering will rest exclusively with the Third Party Service Provider or the User concerned, respectively and the Third Party Service Provider or the User concerned is not obliged to accept any advice/recommendations provided by SCR&T. SCR&T is not responsible for any non-performance or breach of any contract entered into between Third Party Service Provider and Users and any transaction between two or more Users on the Platform. SCR&T cannot and does not guarantee that the concerned Third Party Service Provider shall perform any transaction pursuant to the usage of Website. SCR&T shall not and is not required to mediate or resolve any dispute or disagreement between Third Party Service Provider and the Users or inter-se between the Users. Subject to applicable laws, SCR&T shall also have the right, but not the obligation, to provide such information and documents, as reasonably required by any User in the course of its dispute or disagreement with a Third Party Service Provider or any other User.
3.6 By accepting these Terms, you hereby request and expressly authorize SCR&T and its employees or agents to communicate with you, and accept instructions from you or with your approval, (i) over the telephone by SMS or calls (including robo calls and IVR calls) at the number you provide to SCR&T (ii) by email at the email address you provide to SCR&T; (iii) over video calls generated on the Platform (iv) in writing (including through documents uploaded by you through your Account or otherwise); (v) through 'click to accept' contracts and forms, and/or any other mode and form as may be determined appropriate by SCR&T from time to time. You hereby consent to SCR&T, at its sole discretion, recording all telephone calls/ video calls between you and SCR&T representative for any purpose whatsoever, however subject to applicable laws, and any such records of SCR&T shall be conclusive and binding evidence of the fact and content of such calls. It is your responsibility to intimate SCR&T of any change in your email address or telephone number. You hereby confirm that instructions / approval so provided by you will be valid, effective and binding on you without any further enquiry or due diligence as to identity of the person purporting to give such instruction / approval. SCR&T may, in its sole discretion, seek further confirmation of any instruction / approval given or purporting to originate from you. You hereby specifically consent that SCR&T shall be entitled to use any User Data or data/information SCR&T derives from your transaction or usage patterns on the Platform for any cross selling of service offerings or promotion of new offerings in the manner determined by SCR&T.
3.7 For as long as your Account remains active, SCR&T may, from time to time, recommend SCR&T Services or Third Party Service Offerings. We shall not be held liable or responsible for any recommendation we provide regarding any Third Party Service Provider or Third Party Service Offering. Any such recommendation is not an endorsement, certification or guarantee by SCR&T about any Third Party Service Provider and is only intended to be useful information for you to make an informed decision. The ultimate decision regarding the appropriateness of any Third Party Service Offering is exclusively yours and you should exercise due caution and/or seek independent advice/due diligence before entering into any financial decision. SCR&T shall not be a party to and shall not be responsible or liable for any transactions, interactions, conduct or communications between you and Third Party Service Provider, on or through the Website or otherwise. SCR&T may receive a facilitation fee from the Third Party Service Providers and any other third party banks / credit institutions and you hereby confirm that you have no objection to the same.
3.8 SCR&T may provide 'text to speech' and 'speech recognition' facilities to Users of the Website and will record all chats and conversions occurring on the Website for this purpose. We may share these records with our Partners to enable these facilities. You hereby provide your consent for SCR&T to record and share your chats and conversations on the Website with Partners in accordance with these Terms.
3.9 SCR&T may at its discretion introduce any new SCR&T Services and Third Party Service Offerings.
3.10 SCR&T shall not be liable for any failure or delay to perform any of its obligations if such performance is prevented, hindered or delayed, in part or entirely, by any event beyond the reasonable control of SCR&T, including without limitation, fire, flood, explosion, acts of god, terrorist acts, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, acts of third parties beyond SCR&T’s reasonable control, security breaches, power shut down, faults or failures in telecommunication or internet services or unauthorized access to computer systems (“Force Majeure Event”).
3.11 For providing any of the SCR&T Services or Third Party Services, SCR&T may be required to ascertain your location or geolocation. You hereby provide your consent for SCR&T and Partners to ascertain, track, record and share your location and geolocation in accordance with applicable laws.
4. SPECIFIC TERMS FOR THIRD PARTY SERVICES
4.1 Financial Services
A. Loan Service
(a) When you apply for or avail any Financial Services or Card Services, we may require you to submit certain documents in accordance with Annexure A to verify your Organisation and the Authorised Representative. We may also require you to update your KYC documents, as and when required. We may also require you to provide us with your net banking details and/or give us access to your bank account statements. We will also provide you with an option for offline verification to verify the identity and address of your Authorised Representative. If you select this option, you may submit the QR code verification or the XML document downloaded from the portal of the Unique Identification Authority of India, in the manner prescribed under applicable laws. We may receive the personal information of the Authorised Representative such as name, gender, date of birth, address, phone number etc., pursuant to such KYC verification and you hereby consent to the same. We may also undertake video KYC verification, if permitted by the RBI. We may also require you to submit any other document as may be required by the relevant Third Party Service Provider from time to time.
(b) The Financial Services or Card Services provided to you may be based on your Credit Information, which is maintained by various authorized CICs in India and which we obtain from such CICs on your behalf with User Consent and information derived by using SCR&T's proprietary credit analysis algorithms, and any other financial information that you may choose to provide to SCR&T. As an additional step you may be directed to the CIC's website to provide authorization/ consent for sharing your Credit Information by the CIC with SCR&T on your behalf. If the information and documents provided to SCR&T (by the concerned CICs or you) are incorrect or incomplete, it will adversely affect the quality of the SCR&T Services, including any recommendation provided by us regarding the Third Party Service Providers.
B. Services for Supply Chain Financing (SCF)
(a) For the purposes of this clause, "you" shall include master anchors, anchors and dealers registered on the Platform.SCR&T is offering the SCF program through the following Lenders who shall be its financing partners: (i) the lending partners of Indifi Technologies Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at C 902, Park View Spa, Sector 47, Gurgaon – 122001 and as set out at https://www.indifi.com/lending-partners; (ii) Axis Bank Limited, a banking company under the Banking Regulation Act, 1949 and a company under the Companies Act, 2013 having its registered office at ‘Trishul’, 3rd Floor, Opposite Samartheshwar Temple, Law Garden, Ellis Bridge, Ahmedabad 380 006, Gujarat; (iii) Adani Capital Private Limited, a company incorporated under the Companies Act 2013, having its registered office at Adani House, 56 Shrimali Society, Navrangpura, Ahmedabad – 380009; and (iv) Hero Fincorp Limited, a company incorporated under the Companies Act, 1956 and registered as a non-banking financial company under the provisions of Reserve Bank of India and having its registered office at 34, Community Centre, Basant Lok, Vasant Vihar, New Delhi – 110057 (v) Cholamandalam Investment and Finance Company Limited,a non-banking financial company incorporated under the laws of India and is registered as a non-banking financial company under the provisions of Reserve Bank of India and having its registered office at ‘Dare House’, No. 2, N.S.C., Bose Road, Parrys, Chennai – 600001; (vi) Mintifi Finserve Private Limited, a non-banking financial company registered under the provisions of Reserve Bank of India, and having its registered office at Unit No. 3B, 2nd Floor, Times Square Andheri Kurla Road, Marol, Andheri (East), Mumbai- 400059; (vii)Tata Capital Financial Services Ltd., registered as a non-banking financial company under the provisions of Reserve Bank of India and having its registered office Tower A, 11th Floor, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai 400 013; (viii)UGRO Capital Limited , registered as non-banking financial company under the provisions of Reserve Bank of India and having its registered office at Equinox Business Park, Tower 3, 4 th floor, LBS Road, Kurla, Mumbai – 400 070.
(b) When anchor or dealer applies for or avail any SCF Services on our Platform, we may require submission of certain documents in accordance with Annexure B to verify the Organisation and the owner. We may also require the dealer and anchor as well as their owner to submit KYC documents, in accordance with Annexure A. We may also require anchor/dealer to provide net banking details and/or give us access to their bank account statements. We may receive the personal information of the owner such as name, gender, date of birth, address, phone number etc., pursuant to such KYC verification and you hereby consent to the same.
(c) As a part of the SCF Service provided, SCR&T may collect Credit Information of the anchor/dealer or their owners, which is maintained by various authorized CICs in India and which we obtain from such CICs on their behalf with User Consent. As an additional step they may be directed to upload registered mobile number for the Credit Information and accept the terms and conditions.
(d) The participation of a dealer in the SCF program shall be conditional on the recommendation provided by the anchor. The dealer should not be part of any other supply chain program(s) being supported by anchor. The drawdown for a dealer shall be based on list of invoices raised by anchor of the dealer.
(e) The anchor uploads invoices in SCF portal which will reflect against corresponding dealer. All invoices shall then be shared with the relevant Lender as determined by SCR&T for financing. In the event of Lender approving the financing, which may be done at its sole discretion, the Lender shall disburse the loan amount to anchor’s bank account.
(g) The dealer shall be entitled to avail the financing facility under the SCF program solely for financing the dealer’s purchase of products from the relevant anchor as approved by master anchor (if any) and not of any other entity.
(h) Upon the Lender approving the facility, the Lenders and dealer shall enter into financing facility agreements to capture the terms of grant of financing facility and the dealer shall repay the amounts in accordance with the financing facility agreement directly to the Lender. The dealer shall execute appropriate documents as required by SCR&T for enabling such flow of funds.
(i) The anchor shall also share with SCR&T all other relevant information pertaining to the dealer for ascertaining the grant of financial facility, as permitted by Applicable Laws. SCR&T shall be entitled to share such information with the Lenders on the Platform for the purpose of granting financing facility and providing Platform Services and in connection therewith, may use, retain, process, analyse, reproduce, transmit, distribute, create derivative works out of the dealer information subject to the Applicable Laws.
(j) The provision of the facility to the dealer is at the discretion of Lender, and the Lender reserves the right to reject (exercisable in its discretion) the facility to a dealer, with or without any notice or reason and without any liability. In the event the lender rejects the grant of any facility to the dealer, the dealer shall be required to immediately make the relevant payment to the anchor. The anchor shall directly pursue with the dealer to recover any outstanding payment from the dealer. In the event of rejection of grant of any facility by a Lender or default of facility by dealer for any reason whatsoever, SCR&T shall not be liable to make any payment to the anchor, regardless of whether the goods and/or services have been provided to the dealer or not.
(k) SCR&T may disclose to any Person, in part or whole of the dealer information (or any modification thereof) (i) if it is required or permitted to do so by law, any governmental authority, any court order, decree or award; (ii) in order to protect against or prevent actual or potential fraud or unauthorized transactions; (iii) in order to investigate any fraud that has already taken place; or (iv) if it is required to do so under any agreement entered into by SCR&T with any Lenders.
C. Pay Later Program
(a)SCR&T may offer a Pay Later program in collaboration with Lenders from time to time to certain identified Users, at its discretion. These terms and conditions (“Terms”) are applicable between you and SCR&T for the transactions for purchase of goods or services using the "Solv Pay Later" payment method ("Solv Pay Later") on the Platform.
(b) SCR&T is offering the current Pay Later program through the following Lenders who shall be its financing partners (i) Arthashastra Fintech Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at 94, 3G, Kalpataru Aura, LBS Marg, Ghatkopar - West, Mumbai, Maharashtra - 400086; (ii) the lending partners of Rupifi Technology Solutions Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at N-138, LGF, Panchsheel Park, New Delhi – 110017 and as set out at https://www.rupifi.com/ ;(iii) Mintifi Finserve Private Limited, a non-banking financial company registered under the provisions of Reserve Bank of India, and having its registered office at Unit No. 3B, 2nd Floor, Times Square Andheri Kurla Road, Marol, Andheri (East), Mumbai- 400059; (iv) Muthoot FinCorp Limited, a non-banking financial company registered under the provisions of Reserve Bank of India, having its registered office at Muthoot Centre, TC No 27/ 3022, Punnen Road, Thiruvananthapuram, Kerala – 695001.
(c) It is clarified that these Terms are applicable only if SCR&T makes the Solv Pay Later program available to buyers (“Buyers”) for payment to sellers (“Sellers”) on the Platform. The expressions “User” and “You” shall refer to both Seller and Buyer.
(d) The following terms & conditions apply to any and all transactions made on Platform using the Solv Pay Later payment option:-
(i) Solv Pay Later is a payment option available to certain select Users who are Buyers to make payments to Sellers on the Platform. Solv Pay Later option may only be available for purchase of select goods on the Platform.
(ii) If a Buyer chooses to paying using Solv Pay Later, the Buyer will transact with one of our Lenders mentioned above. Under Solv Pay Later, the Lender will provide a credit facility to the Buyer to make purchases on the Platform and make payments for the same on a deferred basis ("Facility").
(iii) Under the Facility, in the event the Buyer is purchasing products from the apparel, home furnishings, footwear category, the Buyer shall be entitled to receive credit facility at zero percentage interest rate for the first 30 (thirty) days from the date of disbursement of Facility and in the event the Buyer is purchasing products from any other category, the Buyer shall be entitled to receive credit facility at zero percentage interest rate for the first 14 (fourteen) days from the date of disbursement of Facility. In the event the Buyer fails to repay the Facility within the aforesaid timelines, the Buyer shall be solely liable to pay the interest amounts (in addition to the principal amounts) towards the Facility at such rates as agreed with the Lenders. Not withstanding the above, the above timelines and product category may vary depending on the Lender who is extending the credit facility and the product being purchased.
(iv) The provision of the Facility is at the discretion of Lender, and the Lender reserves the right to reject (exercisable in its discretion) the Facility to a Buyer, with or without any notice or reason and without any liability. In the event the Lender rejects the grant of any Facility to the Buyer, the Buyer shall be required to immediately make the relevant payment directly to the seller or through SCR&T, in the manner elaborated under Clause 5.13 below. The seller shall directly pursue with the buyer to recover any outstanding payment from the buyer. In the event of rejection of grant of any Facility by a Lender or default of Facility by buyer for any reason whatsoever, SCR&T shall not be liable to make any payment to the seller, regardless of whether the goods and/or services have been availed by the buyer or not.
(v) The Buyers and Sellers hereby expressly consent and agree that the Lenders shall disburse the loan amounts into the bank account of SCR&T. SCR&T will thereafter transfer the loan amounts into the specified bank account of the Seller. The Buyers and Sellers acknowledge and confirm that they shall not have any objection in SCR&T receiving the loan amounts from the Lenders on behalf of Buyer and making the payments to the Seller. The Sellers and Buyers hereby expressly authorise SCR&T to receive the disbursed loan amount from the Lenders.
(vi) SCR&T has no role to play pertaining to the offering of the Facility or the terms on which the Facility is provided by the Lenders, including but not limited to its issuance, approval, extension, pre-closure, repayment or closure of the Facility and such matters are solely determined by the Lender.
(vii) As a pre-requisite to avail the Facility, the User must have a valid SCR&T Platform’s identification number and provided the Merchant Information as required by SCR&T to the satisfaction of SCR&T. The User must also have a bank account with one of the specified banks in India. The Lender may specify the banks for this purpose from time to time, which will be listed on the Lender's website.a pre-requisite to avail the Facility, the User must have a valid SCR&T Platform’s identification number and provided the Merchant Information as required by SCR&T to the satisfaction of SCR&T. The User must also have a bank account with one of the specified banks in India. The Lender may specify the banks for this purpose from time to time, which will be listed on the Lender's website.
(viii) In order to avail the Facility, the Buyer must enter into a loan agreement with the Lender specifying the details of sanction and available credit limits ("Loan Agreement") as an essential pre-condition, in the form notified by the Lender and undertake such other actions as required by such Lender. You may also be required to make a pre-payment to the Lender towards the Facility extended by the Lender.
(ix) Solv Pay Later can only be used for purchases on the Platform if the Buyer has sufficient balance/limit available under the Facility granted by Lender. In the event the Buyer chooses the Pay Later option for any purchase, however, the balance/limit available under the Facility is inadequate, SCR&T reserves the right to cancel such order.
(x) The amount of the Facility may be revised and the Facility may be cancelled by Lender in its sole discretion, and without assigning any reason and without any liability. SCR&T has no role in this regard.
(xi) The repayment of the Facility will be made directly by the Buyer to the Lender and will be governed by the terms notified by the Lender from time to time. The Lenders may make various modes and mediums available for repayment of the Facility. SCR&T shall not be liable for any default by the Buyer in complying with the terms and conditions of the Facility, including the repayment of Facility amount.
(xii) Availing the Facility is governed by the terms and conditions separately prescribed by the Lender and any other terms that the Lender may notify from time to time.
(xiii) By using Solv Pay Later, by availing the Facility provided by the Lender, each User hereby fully and unconditionally releases and completely discharges SCR&T and its affiliates against any claims (howsoever arising) in respect of availing of the Facility, and all such claims (if any) will lie only against Lender. The User shall indemnify SCR&T for any claim, losses or costs arising out of or in respect of any breach or default of the terms and conditions of the Facility by the User.
(xiv) By participating in the Pay Later Program, the User is consenting and permitting SCR&T to share with Lender, the data / information (so requested by Lender) of such User in possession of SCR&T, which may have been collected from the said User by SCR&T in respect of the User's KYC for the other services offered on the Platform.
(xv) The Users also agree and acknowledge that SCR&T and its affiliates will not be liable or responsible for any claim on account of availability or non-availability of Solv Pay Later facility on the Platform.
(xvi) SCR&T reserves the right to cease to make Solv Pay Later available as a payment option, at any time without prior notice and without any liability.
(xvii) By using Solv Pay Later by availing the Facility, the User acknowledges that SCR&T and its Lender may use the User's data in connection with the Facility, including without limitation for processing and activation of the Facility. In this regard, the User agrees and consents for SCR&T to share the information or data pertaining to the User with the Lender.
(xviii) The Users agree that SCR&T and its affiliates will not be liable for any losses or damages suffered by the Users on account of use of Solv Pay Later or the Facility, including as a result of any fraud in connection with such use.
(xix) If an order for which payment has been made using the Solv Pay Later facility is cancelled, any refund to the Users or cancellation of the Facility will be undertaken by Lender. The Users hereby agree and acknowledge that SCR&T has no role in this regard and that SCR&T will not be liable or responsible for any claim on this account.
(xx) SCR&T will not be held liable for any dispute arising out of or in connection with use of the Solv Pay Later payment option or the Facility. In case of any dispute between Seller and Buyer, inter alia regarding the quality or quantity of products or any other aspect regarding the commercial transaction, neither the Lender nor SCR&T will have any liability. Such dispute shall be directly resolved between the Seller and Buyer and the same shall not have any effect on the Buyer’s repayment obligation to the Lender and the Buyer shall continue to be liable to repay the Facility to the Lender.
(xxi) You authorize SCR&T and/or its Lender to communicate with you, through emails or SMS or notifications on websites / mobile applications or any other mode, in connection with use of the Solv Pay Later or the Facility. You acknowledge that Lender may communicate with you through IVR or telephonically.
(xxii) Please contact Lender for any queries in relation to the Facility or SCR&T for any queries in relation to availability of Solv Pay Later.
D. General
SCR&T does not guarantee that your application to avail Financial Services or Card Services will be successful. The decision to provide you with the Financial Services or Card Services lies with the Third Party Service Provider who makes the relevant Third Party Offering available to you. Please read the applicable Third Party Terms carefully to understand the eligibility criteria and conditions for these Third Party Offerings. Prior to providing any facility, the Lenders may conduct credit approval checks on you and collect Credit Information. The Users hereby expressly authorize and provide consent to the Lenders to collect their Credit Information from any CIC and conduct the relevant credit checks. In the event you are required to enter into a separate agreement with Lenders for availing the Financial Services, you shall not agree on any terms contrary to the terms agreed with SCR&T. Further, in the event of any conflict or inconsistency between the terms you agreed with SCR&T and the terms with Lenders, the terms you agreed with SCR&T shall prevail.
4.2 Insurance Services
(a) Except for certain transit insurance services provided along with the Logistics Services, the Insurance Services are provided under group insurance schemes provided by registered insurers. SCR&T is not an insurer or an insurance intermediary and is merely acting as a group manager to administer these schemes. SCR&T will therefore not be liable for any insurance payment in case of any issue on quality, return, short shipment, breakage or any other issue covered under the Insurance Services.
(b) Insurance Services are governed by the terms and conditions provided by the relevant insurers available on their respective websites should you choose to avail of Insurance Services.
(c) Transit insurance is available to you only when you avail Logistics Services for certain categories of services or services exceeding a certain minimum value and will be subject to such terms and conditions as applicable at the time of booking. To apply for the Insurance Services, you may need to submit certain documents and information with us. We may share these documents and information with insurers to help the insurer determine whether you are eligible to receive Insurance Services and comply with its legal requirements.
(d) The insurer will determine your eligibility to avail the relevant Insurance Services in accordance with its internal policies. The insurer reserves the right to withhold providing Insurance Services to you at its discretion. We will charge you such amount as mentioned in the Platform from time to time for providing the Insurance Services. Further, we will only be liable to make payment towards any of your claims, to the extent such claim is processed by the insurer. In the event any claim is rejected by the insurer or any claim is only partially allowed by the insurer, we will not be liable to pay the balance amount remaining unpaid.
5. SELLER DISCOUNT COMPENSATION
5.1 The Sellers in their sole discretion, shall determine the price of the goods and the commercial discounts offered to the Buyers. The Buyers shall not have any rights against SCR&T in respect of any schemes, commercial discounts etc. offered by the Sellers.
5.2 SCR&T may communicate to the Buyers, regarding any schemes, commercial discounts etc. being offered by the Sellers.
5.3 SCR&T in its sole discretion, may compensate Sellers for the commercial discounts on sale of goods offered to the Buyers, if any, on the Platform. The quantum of amount to be compensated towards such discount shall be the sole discretion of SCR&T and decision of SCR&T shall be final and binding. However, the compensation shall be subject to the Sellers passing the equivalent commercial discount to the Buyers and in any case shall not exceed the commercial discount offered by the Sellers. Any such compensation payable to the sellers shall be paid only when such commercial discounts equivalent to the compensation being paid have been passed on to the Buyer. The compensation amount may be provided to the Sellers in the form and manner by way of commercial debit notes as provided by SCR&T from time to time.
6. COMMERCE OFFERINGS
6.1 Users may purchase goods or services from other Users through the Website on a business to business basis. The payments for such transactions can be made through the Website or subject to such conditions as SCR&T may prescribe, directly to the sellers.
6.2 Terms of such contracts between the Users, including price, conditions of delivery etc, shall be determined between Users entering into the transaction. Such terms may be communicated by the selling Users on the Platform. Any discounts, offers etc will be provided by selling Users and not by SCR&T. Further, for certain category of products, the price may be subject to dynamic fluctuation as determined by the sellers and may vary from the time of ordering and delivery of products. The Users are advised to exercise their discretion in this regard and SCR&T shall not be liable for any price fluctuation or variation.
6.3 Buyers acknowledge they enter into transactions with other Users on the Platform at their own risk and SCR&T does not endorse the sale of any goods or services on the Platform. Buyers are advised to verify the bona fides of sellers independently.
6.4 SCR&T does not provide any warranties with respect to the merchantability and fitness of any goods made available by Users for sale through the Commerce Offerings. By making any goods or services available on the Platform, you undertake that the descriptions, images, and other content pertaining to goods or services on their platform is accurate and corresponds directly with the appearance, nature, quality, purpose and other general features of such goods or service.
6.5 SCR&T does not make any representations or warranties with respect to the title of the sellers or genuineness of the goods. Further, the Users shall ensure that all the all the goods provided to SCR&T for delivery are accompanied by proper documentation (in accordance with applicable laws including but not limited to applicable central, state, integrated or union territory goods and services tax laws (GST) required to ship the goods. Users will be responsible for provide their correct GST registration number. SCR&T shall not hold any responsibility for any incorrect disclosure with respect to GST including any consequent loss of credit and/or any penalty or fine imposed by any government body/authority. In case of any tax, interest, penalty/fine is imposed on SCR&T, on account of incorrect disclosure of information with respect to GST or improper documentation by the Users, then such Users shall indemnify SCR&T with respect to such tax, interest, fine/penalty as may be levied by the government body/authority or any other loss incurred by SCR&T. All applicable statutory tax compliances shall be Users sole responsibility and SCR&T shall not be responsible for any losses, damages resulting from any such non-compliances.
6.6 If you are a seller:
- You represent and warrant that your goods are compliant with all applicable laws.
- You agree that you have necessary licences and permits for the sale of goods which shall be including but not limited to the licences required under the applicable laws.
- You shall be responsible for providing information relating to the goods proposed to be sold by you as per the applicable laws. In this connection, you undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasise the attributes of such items or services so as to mislead buyers on the Platform in any manner.
- In the event you are selling or dealing with any food article on the Platform or you are a ‘food business operator’ as defined under Food Safety and Standards Act, 2006 and the applicable rules and regulations thereunder, you shall ensure compliance with the said Act, rules and regulations and you shall be solely liable for any breach or non-compliance thereof.
- You shall ensure that every package of food distributed or sold by you shall carry all the information on the label, as per applicable laws, products categories and specifically the Food Safety and Standards (Packaging) Regulations, 2018 & Food Safety and Standards (Labelling and Display) Regulations, 2020.
- You shall ensure that any food article delivered to buyers have a shelf life of 30 percent or 45 days before expiry at the time of delivery to the buyers. If you breach this clause or if receive information that you have violated this condition, without prejudice to any liability you may be subjected to under applicable laws, we will remove the listing of your goods from the Platform and suspend your access to the SCR&T Services.
- You shall ensure that any additional place of business added by you on the Platform is a valid address as per applicable law and there are no duplicate or wrong additional place of business added by you.
- You undertake that you will not list or sell any counterfeit or duplicate products to the buyers on the Platform.
- You will ensure that appropriate checks and measures are in place to ensure the quality and authenticity of the products being sold to the buyers on the Platform.
- You shall ensure that the products listed on the Platform comply with Legal Metrology (Packaged Commodities) Rules 2011 including Rule 6 (10) of Legal Metrology (Packaged Commodities) Rules 2011 and any amendment made to the same from time to time;
- You shall be responsible for displaying all the good’s label declarations on the Platform as required under Rule 6 (1) of Legal Metrology (Packaged Commodities) Rules 2011for the buyer’s review;
- You shall ensure compliance under the Bureau of India Standards Act, 1986 ("BIS Act”) including all applicable Quality Control Orders issued under the BIS Act, ISI Mark Scheme & rules and regulations made thereunder and all applicable legislations, in each case, as amended from time to time. You shall obtain and shall continue to maintain in force, all certificates and authorisations needed under applicable laws for the lawful sale of the goods.
- You shall ensure compliance with the Infant Milk Substitutes Feeding Bottles and Infant Foods (Regulation of Production, Supply and Distribution) Act, 1992 as amended from time to time through amendments, notifications, clarifications, etc.
- Any non-compliance by you with respect to your goods, which get listed on the Platform, you shall be solely responsible and liable for the legal repercussions;
- You must ensure that the goods you are offering for sale do not infringe upon the intellectual property (such as patent, trademark, copyright, proprietary rights, design etc), trade secret or other proprietary rights or rights of publicity or privacy rights of third parties.
- You shall, whenever requested by SCR&T, immediately provide all licences, registrations, permissions, authorisations, certifications applicable on the goods being sold by you.
6.7 Further, you will also be liable to indemnify the buyer and/or SCR&T from and against all claims, demands, actions, suits, damages, liabilities, losses, settlements, judgments, fines, penalties, costs and expenses (including but not limited to reasonable attorney’s fees and costs), involving any claim including third-party claims, which arise out of or relate to any breach of your obligations set out in Clause 5.6 above, commission of unlawful act or non-commission of lawful act by you, negligence act by you in regards to your goods listed on Platform. Additionally, SCR&T shall have the discretion to set-off such claims, damages, liabilities, losses, settlements, costs, fines, penalties and expenses incurred by SCR&T and/or the buyer from any amount due to paid to you.
6.8 In case any counterfeit or duplicate products are sold to a buyer(s), without prejudice to any liability you may be subjected to under applicable laws, we will remove the listing of your goods from the Platform and suspend/disable your access to SCR&T Services. Further, addition to the obligations set out in this Clause 5.7 above, you shall also be liable to refund the amounts paid by buyer(s) who have purchased such counterfeit or duplicate products from you on the Platform.
6.9 As a seller, you may also be required to sign a separate undertaking in the form and manner as provided by SCR&T, and such undertaking will capture all obligations while using the Platform and accessing SCR&T’s Services in accordance with the terms hereof.
6.10 If you are a buyer, you hereby agree and acknowledge that SCR&T has no control over the actions of the sellers or other Users on the Platform, including the listings of goods or services pursuant to Commerce Offerings on the Platform and no claims shall lie against SCR&T and/or any of its officers and representatives for any of the actions of the sellers or any other Users on the Platform. You specifically waive any claims that you may have in this behalf under any applicable law.
6.11 SCR&T is not responsible for any non-performance or breach of any contract entered into between the Users. SCR&T cannot and does not guarantee that the concerned Users shall perform any transaction pursuant to the usage of Website. SCR&T shall not and is not required to mediate or resolve any dispute or disagreement between the Users in this regard.
6.12 The Platform allows Users to connect and communicate with each other on the Platform and exchange ideas. SCR&T does not hold any liability on the content (including text, photo and video) shared by the Users with each other.
6.13 Any data shared by a User can be used by SCR&T for training, quality monitoring, legal and compliance purposes.
6.14 In the event you are a seller of goods on the Platform, SCR&T may provide you with an option to enter the invoice number for the relevant transaction. In such an event, you shall ensure that the invoice number is unique and you have not previously used or will thereafter use the said invoice number for any other order or transaction. You will further ensure that you follow the invoice series mentioned therein solely for transactions undertaken on the Platform
6.15 In the event any product delivered to the buyer suffers from a quality issue and the buyer wishes to return such product, the terms and conditions of such return shall be as set out in our Return Shipments Policy annexed as Annexure C hereto.
6.16 Payments towards transactions facilitated by the Platform
The buyers shall make the payment of amounts to the sellers towards the transactions, through SCR&T and the Platform. In the event the buyer fails to make the payment to SCR&T for any reason whatsoever, including pursuant to any alternate credit arrangement agreed with the seller, irrespective of whether the goods are delivered or not, SCR&T shall not be liable to make any payment to the seller. In the event the buyer makes only part-payment, SCR&T shall pass on such part-payment amount to the seller, after deducting its facilitation fee. SCR&T may also allow for payments to be directly disbursed by the buying Users to the selling Users, subject to the conditions as set out hereinafter and such other conditions and eligibility criteria of Users and transactions as may be stipulated from time to time. The buyers shall comply with all the applicable laws/regulations in relation to the cash transaction as stipulated under the applicable tax laws and/or any other applicable laws including the restriction on cash transaction of INR 2,00,000/- or more under the Income Tax Act, 1961. In the event of any breach or violation of the applicable tax laws and/or any other applicable laws by the buyers in relation to the cash transaction, the buyers indemnify Solv for any loss, damage, claim, action, costs, charges, fines, penalties and expenses (including reasonable attorney fees) which Solv may suffer or incur as a result of buyers’ actions or breach or violation.
(a) Payments through Platform
(i) Upon confirmation of an order by a seller, the buyer shall make payment of the amounts towards the transactions to SCR&T. You further acknowledge that SCR&T, shall after obtaining confirmation from the buyer of the Platform of the delivery of the goods in good condition, shall transfer the amounts paid by the buyer towards the goods to the seller no later than 3 days from the receipt of the buyer’s confirmation and subject to completion of the transaction in accordance with laws and the contract between the buyer and youseller. SCR&T shall not be liable to pay any amount to the seller if it has not received the relevant payment from the buyer. In the event the buyer of any goods raises a dispute, the relevant payment shall be put on hold and SCR&T shall not remit the sale proceeds to the seller until the resolution of such dispute. Both the seller and buyer shall cooperate for an expeditious resolution of the dispute and provide appropriate documentary proof and information as required by SCR&T in this regard.
(ii) In the event SCR&T is facilitating any buyer to make payments to a seller through itself or any payment gateway on the Platform and such payment is not completed for any reason whatsoever, SCR&T and its payment gateway partners will not be liable in any manner and the buyer shall directly liaise with the relevant payment bank. In such an event, SCR&T may provide reasonable cooperation to the buyer to process a refund. Further, in the event of any chargeback or return pursuant to any payment failure, the relevant seller and buyer shall be liable to immediately provide all information and documents as required by SCR&T to aid SCR&T in connection with any disputes. In the event the seller or buyer, as the case may be, fails to provide the required information, SCR&T shall be entitled to recover the relevant amounts from the party in any future transaction undertaken on the Platform.
(iii) It is further clarified that as per the provisions of this Clause 5.16 (a), in the event of any excess payment of sale proceeds or incorrect payment done inadvertently by SCR&T to a seller on the Platform, any such excess amount shall either be adjusted in any future payments that are to be made by SCR&T to such seller or shall be refunded to SCR&T by the relevant seller whenever directed by SCR&T.
(b) Payments directly made to selling Users
(i) Pursuant to stipulation of eligibility criteria by SCR&T from time to time, in the event the buyers qualify to make payment of sale consideration towards transactions on the Platform directly to the relevant sellers, the terms of such payment including mode of payment, any credit arrangement, etc, shall be directly determined and agreed between the relevant Users, without any involvement of SCR&T. In such cases, SCR&T shall not have any obligation to receive payment from buyer or pass on such payment to seller. Any discounts, offers etc will be provided by selling Users and not by SCR&T and SCR&T shall have no knowledge of such discounts, offers, etc.
(ii) You further acknowledge that where the buying User directly disburses payment of amounts towards transactions to the selling Users, SCR&T does not provide settlement as a service, i.e., consideration with respect to such transactions will not be collected by SCR&T and consequently no taxes will be collected at source in terms of Section 52 of the Central Goods and Services Tax Act, 2017. SCR&T acts as a mere facilitator in this regard and has no liability in terms of any breach of condition by either party. The relevant seller and buyer of the transaction need to assess their respective tax liability and pay the applicable taxes, as required under laws and ensure all compliances in this regard.
(iii) Where the buying User opts to make payments directly to the selling Users and such payment is not completed for any reason whatsoever, SCR&T will not be liable in any manner and the buyer and seller shall directly liaise with the relevant payment bank. SCR&T will not be able to provide any additional support in this regard. We however encourage the buyers to provide all information and documents as required by SCR&T in connection with any dispute. If there is reasonable cause basis the information provided that the selling User has failed to deliver the services and or goods or refuses to refund the impugned amounts, we may at our discretion, remove the listing of the selling User services from the Platform and suspend its access to the SCR&T Services. SCR&T shall also be entitled to recover the relevant amounts from the party in any future transaction undertaken on the Platform.
(iv) The seller’s obligation to pay the facilitation fee to SCR&T shall continue to subsist, regardless of whether the payment towards any transaction is routed through the Platform or not. SCR&T shall prescribe the mode of payment of such facilitation fee to the seller and the seller shall make the payment in the manner as required by SCR&T.
The sellers on monthly basis or whenever requested by SCR&T shall issue no due certificate in the format prescribed by SCR&T. Upon receipt of request from SCR&T, if the sellers fail to issue the no due certificate or fails to share details of orders that are not settled, within 15 days of sending such request (to share the no due certificate), it shall be deemed that sellers have issued the no-due certificate and all the payments as well as deliveries have been settled by SCR&T. Further, as also stated above, in no event SCR&T shall be liable to make any payment to the sellers, if the buyer fails to make the payment to SCR&T for any reason whatsoever, irrespective of whether the goods are delivered or not.
7. PERMITTED USE OF WEBSITE
7.1 You may use the Website and the SCR&T Services solely for your own use, subject to the terms of this Agreement that you may accept and agree to be bound by. We grant you a non-sub-licensable, revocable, non-transferable, non-exclusive, limited period license to use Website, but solely as necessary to use the SCR&T Services and in accordance with the Agreement. All of our rights not expressly granted by this license are hereby retained.
7.2 All content, data, design, information or other materials available on and underlying the Website (collectively “Content”), including but not limited to software underlying the Website or which are required for accessing or using the Website, images, text, layouts, arrangements, displays, illustrations, photographs, graphics, audio and video clips, HTML files and other content, logos, trademarks including the trademark 
and other trademarks that may be used on the Website are the property of SCR&T and/or its licensors and are protected by copyright and/or other applicable intellectual property right laws. You are not permitted to copy, reproduce, scrap, publish, perform, communicate to the public in any manner whatsoever, transmit, sell, license, distribute or transfer in any manner whatsoever, adapt, modify, translate, disassemble, decompile or reverse engineer, create derivative works from, or in any way use or exploit the Website, the SCR&T Services, the Content or any part thereof. You shall not remove or obliterate any copyright, trademark or proprietary rights notices from the Content or the Website and shall reproduce all such notices on all authorized copies of the Content. Any use of the Website, the Service and/or Content in violation of these Terms may violate copyright, trademark and other applicable laws, and could result in appropriate legal action. Notwithstanding anything contained in this Agreement, SCR&T may at its discretion, provide the Users with an option to replicate and use the Content, including images, as available on the Platform, which may have been provided by SCR&T or other Users, for cataloguing the products on the Platform or any other permitted purposes. In the event SCR&T provides such feature, you hereby acknowledge and agree that the other Users may use the Content provided by you; and upon such usage, SCR&T and the relevant User(s) shall not be liable in any manner under applicable laws or otherwise and you shall not have any claim or objection whatsoever against such usage.
7.3 SCR&T’s role in providing the Platform to you is limited to that of a facilitator. SCR&T does not initiate any transactions entered between Users or between Users and Third Party Service Providers on its Platform. SCR&T does not select or modify any information provided by Users, including but not limited to information with respect to transaction, conversations and listings. SCR&T will not be liable for the content generated or published in listings, chats or conversations between Users or with Partners on its Platform.
7.4 You shall not use the Website, the SCR&T Services, the Content or any part thereof for any purpose that is unlawful or not permitted by these Terms. You will not display or upload any photo, picture, illustration or graphic representation which may violate the proprietary rights or copyright of any other person and you shall ensure that you are authorized to upload or display such materials. Without prejudice to the generality of the above, you shall not use the Website, the SCR&T Services, the Content or any part thereof to host, display, upload, modify, publish, transmit, update or share any information that:
(a) belongs to another person and to which the you do not have any right to;
(b) impersonate another person;
(c) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
(d) harm minors in any way;
(e) infringes any patent, trademark, copyright or other proprietary rights;
(f) violates any law for the time being in force or deceives or misleads SCR&T about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(g) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
(h) threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
(i) is unsolicited or unauthorized advertising, junk mail, or spam; or
(j) sells any counterfeit goods or illegal goods or restricted goods on the Platform.
Further, you shall ensure that you comply with the terms of SCR&T’s ‘Policy on Sale of Illegal and Restricted Products and Services on Solv Platform’, set out as Annexure D hereto, at all times during use of Platform. If you are, or if we have reasonable cause to suspect that you are, in violation of any of the Terms, SCR&T reserves the right to immediately restrict, suspend, or terminate your access to the Website and/or use of the SCR&T Services. SCR&T will not be responsible for any claims arising out of any violation of these Terms that have taken place without its knowledge.
7.5 In the event of any downtime or data breach, hacking or such other incident on the Platform or Website, which may or may not adversely affect you, your sole remedy shall be as set out under paragraph 15.1 below and you shall not directly or indirectly post any offensive or derogatory content against SCR&T or any of its affiliates, in any media including social media, in any form whatsoever.
7.6 Further, by availing the SCR&T Services, you hereby expressly acknowledge that SCR&T shall at its discretion, be entitled to use your name, tradename, brand name, logos etc in any marketing materials, promotional materials or advertisements of SCR&T or its Platform and SCR&T shall be deemed to have acquired a license for such usage and you shall not raise any objection in this regard.
8. CHARGES
8.1 SCR&T shall be entitled to charge fees such as platform fees, convenience fees, onboarding fees etc. for the SCR&T Services as per the respective SCR&T Service that you subscribe/ avail on the Website. SCR&T will deduct the applicable fees when you make any payment through the Website or in such other manner as communicated to you from time to time. The fees as applicable from time to time shall be detailed on our Website or as communicated to you from time to time including by way of email.
8.2 The fees paid to SCR&T are non-refundable. SCR&T’s records shall be final and binding as to any such commencement of the SCR&T Service. SCR&T may also receive a referral / facilitation fee from the Third Party Service Provider and/or other third party banks / other institutions for (a) assisting with the settlement of outstanding amounts or dues owed to them by you and / or (b) for referring their services to you. By accepting these Terms, you confirm that you have no objection to the same.
8.3 In the event any Third Party Service Provider or a User charges a fee for a transaction, notwithstanding the unsuccessful consummation of such transaction, SCR&T shall not be liable to Users for reimbursement or refund of such fee.
9. LOYALTY AND REFERRAL PROGRAMMES
9.1 Loyalty Programme
(a) We may offer Loyalty Programme for Users on the Platform from time to time. The Loyalty Programme seeks to reward Users who avail the benefits of SCR&T Services. Eligible Users may redeem their loyalty points against Third Party Offerings or transactions with other Users on the Platform. Users can participate in the Loyalty Programme once they have created their Accounts.
(b) We may grant you loyalty points when you refer other Users to the Website. You may also earn loyalty points when you avail Third Party Offerings or undertake commercial transactions with other Users through the Website. You will be able to view the total number of loyalty points you have accrued when you view your Account information.
(c) The loyalty points will be valid only on the Website. They cannot be redeemed offline against other Users, Third Party Service Providers, or us.
(d) The loyalty points will be awarded solely at our discretion and the options available to redeem them are also at our discretion. We will determine the rules for allocating loyalty points. Except as otherwise expressly prohibited or limited by applicable laws, SCR&T has the right to change, limit, modify or cancel the Loyalty Programme at any time, with or without notice.
(e) The loyalty points are the property of SCR&T. You cannot transfer or sell or barter the loyalty points to any other person, including Users of the Platform.
(f) We may need to share certain information about you with our Partners in order to offer the Loyalty Programme to you. Please refer to the Privacy Policy to understand the nature of information which may be shared.
9.2 Referral Programme
(a) We may also offer Referral Programme on the Platform from time to time for rewarding Users who successfully refer other business entities to onboard as Users. The details of the current Referral Programme offered by us are set out here.
10. PRIVACY
The Privacy Policy at https://www.solvezy.com/privacy-policy/ relating to our collection, processing, use, storage and disclosure of User Data is incorporated by this reference into, and made a part of, these Terms. By agreeing to the Terms, you agree to the use of the User Data and confidential information as per the Privacy Policy.
11. TERMINATION
11.1 This Agreement is binding from the time you access this Website and will continue until either you or SCR&T terminates this Agreement.
11.2 SCR&T may terminate the Agreement and de-activate your Account forthwith by notice to you at your email address registered with us in the event that you are in breach of this Agreement.
11.3 SCR&T may also terminate this Agreement and de-activate your Account for any reason by giving you notice of 10 (ten) days or such other appropriate time period, addressed to your email address registered with us.
11.4 You may terminate this Agreement and request deactivation of your Account by written notice by email addressed to SCR&T at cs@solvezy.com. Your Account will be deactivated within 30 working days from receipt of such email.
11.5 Upon termination, your right and license to access and/or use the Website or avail any the SCR&T Services immediately ceases; your Account will be deactivated. Further, your personal information that is in the possession of SCR&T will be dealt with in accordance with our Privacy Policy.
12. REPRESENTATIONS AND WARRANTIES
12.1 The User represents and warrants that:
(a) (i) if it is an entity, it is a company, duly incorporated under the laws of India, or a limited liability partnership registered under the Limited Liability Partnership Act, 2008, or a sole proprietorship/partnership firm, as the case may be, validly existing and in good standing, and has all requisite power and authority to own and operate its business and properties and to carry on its business as such business is now being conducted; (ii) if an individual he/she is not insolvent and has all necessary permits to carry out his/her business;
(b) he/she/it has full legal capacity and has obtained all necessary statutory and regulatory permissions, approvals and permits for the running and operation of its establishment, for the conduct of its business and to execute, deliver and perform this Agreement and has been or will be duly authorized by all necessary corporate actions and if it is an entity, it has authorised the Authorised Representative with necessary authorisations to perform actions on its behalf for the purposes of the SCR&T Services and the Third Party Service Offerings;
(c) this Agreement has been duly executed and forms legal, valid and binding obligations upon the User, enforceable in accordance with its terms;
(d) no claim, litigation, arbitration, claim, suit, action, investigation or proceeding or order, judgment, injunction, decree, award, settlement or stipulation of or before any arbitrator, tribunal or government authority, is pending or outstanding against it/her/him affecting its ability to enter into or perform this Agreement.
In case these Terms are being entered into by the Authorized Representative, then said individual represents and warrants that it has validly entered into the Agreement and has the legal power to do so, on behalf of the User.
12.2 The Users shall not avail any SCR&T Services if they are the subject of any sanctions imposed by the regulatory authorities. The Users must comply with all other export and re-export restrictions that may apply to goods, software, technology and services and ensure that its clients and vendors are not subject of any sanctions. The Users will also adopt appropriate processes to prevent offering any illegal gratification in the form of bribes or kickbacks either in cash or in kind in the course of all dealings with each other and with SCR&T. Each User represents, warrants and undertakes that it has not and shall not offer, promise, give, encourage, solicit, receive or otherwise engage in acts of bribery or corruption in relation to the SCR&T Services (including without limitation any facilitation payment), or to obtain or retain business or any advantage in business for any member of the other party, and has and shall ensure to the fullest extent possible that its employees and agents and others under its direction or control do not do so. The Users shall also ensure that they comply with all applicable laws while availing the SCR&T Services, including labour laws and they will not engage in or encourage slavery and child labour in any manner whatsoever. Any instances of such violations will be viewed in a serious manner and We reserve the right to take all appropriate actions or remedies as may be required under the circumstances.
13. DISCLAIMER OF WARRANTIES
WE PROVIDE SCR&T SERVICES, OUR CONTENT, AND ALL CONTENT AND MATERIALS AVAILABLE THROUGH THE SCR&T SERVICES AND WEBSITE “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED. SCR&T, ON BEHALF OF ITSELF, ITS AFFILIATES AND ITS LICENSORS, DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SCR&T SERVICES, OUR CONTENT, OR THE WEBSITE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, QUALITY, ACCURACY, TITLE AND NON-INFRINGEMENT AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE OR TRADE. FURTHER THE CURRENT VERSION OF PLATFORM MAY BE SUSCEPTIBLE TO BUGS AND GLITCHES.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SCR&T SERVICES, FROM OUR CONTENT, OR WHICH IS OTHERWISE AVAILABLE THROUGH SCR&T SERVICES WILL CREATE ANY WARRANTY REGARDING SCR&T, THIRD PARTY SERVICE OFFERINGS, PARTNER SERVICES OR ANY SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS. YOU WILL USE THE SCR&T SERVICES AND USE, ACCESS, DOWNLOAD, OR OTHERWISE OBTAIN OUR CONTENT, OR OTHER CONTENT AVAILABLE THROUGH SCR&T SERVICES, AT YOUR OWN DISCRETION AND RISK. YOU ASSUME ALL RISK FOR ANY DAMAGE THAT MAY RESULT FROM YOUR USE OF OR ACCESS TO THE SCR&T SERVICES, FROM YOUR DEALINGS WITH ANY THIRD PARTY SERVICE PROVIDERS, OTHER MEMBERS OR PARTNERS AND FROM YOUR USE OF OUR CONTENT OR OTHER CONTENT AVAILABLE THROUGH SCR&T SERVICES. YOU ACKNOWLEDGE THAT SCR&T IS SOLELY A FACILITATOR BETWEEN YOU AND THIRD PARTY SERVICE PROVIDERS. SCR&T EXPRESSLY DISCLAIMS ANY LIABILITY FOR ANY ERRORS OR OMISSIONS IN OUR CONTENT OR SCR&T SERVICES, INCLUDING THE INACCURACY OR INCOMPLETENESS OF ANY SUCH USER VERIFICATION, CREDIT REPORTS, CREDIT SCORES, OFFERS OR OTHER INFORMATION, TOOLS OR ANALYSES AVAILABLE THROUGH SCR&T SERVICES OR OUR CONTENT ON THE WEBSITE.
14. LIMITATION OF LIABILITY
SCR&T AND SCR&T PARTIES WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (SUCH AS LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF USE, LOSS OF DATA, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING IN ANY WAY TO SCR&T SERVICES, OUR CONTENT OR USE OF THE WEBSITE.
IN NO EVENT WILL THE TOTAL LIABILITY OF THE SCR&T PARTIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF, OR ANY INABILITY TO USE ANY PORTION OF, SCR&T SERVICES, OR OTHERWISE ARISING OUT OF OR RELATING TO THE AGREEMENT, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EXCEED IN THE AGGREGATE INR 5000 (INDIAN RUPEES FIVE THOUSAND ONLY).
15. INDEMNITY
You will defend (if requested by any SCR&T Party), indemnify, and hold harmless the SCR&T Parties from and against any and all claims, losses, expenses, demands, or liabilities, including attorneys' fees and costs, incurred by the SCR&T Parties in connection with any claim by a third party arising out of or in any way related to: (1) your use of SCR&T Services, our Content or the Website; (2) your violation or alleged violation of the Agreement or your violation or alleged violation of any applicable law; (3) your infringement or alleged infringement of any intellectual property or other right of any other person or entity; or (4) any dispute between you and a third party, including any provider of third party content or other Users. You must not settle any such claim or matter without the prior written consent of SCR&T. The SCR&T reserve the right, at their own expense, to assume the exclusive defence and control of any matter subject to indemnification by you, and you further agree that you will cooperate fully in the defence of any such claims.
16. GENERAL PROVISIONS
16.1 Grievances, Customer Care and Nodal Officer
If you have any other concern or grievance with respect to any of content/information/data/products or services offered on the Website, please send an e-mail to our grievance officer/nodal officer, whose details are mentioned herein below:
Name: Ms. Khushboo Agarwal
Email ID: khusboo.agarwal@solvezy.com
Address: 2nd Floor, Indiqube Edge, Khata No.571/630/6/4, Ambalipura Village, Varthur Hobli, Mahadevpura Div, Bangalore 560102
Phone No.: 080 68242424
Upon receipt of your complaint by the grievance officer/nodal officer, an immediate compliant acknowledgement ID shall be assigned to your complaint, which shall also be intimated to you to track the status of the complaint. The nodal officer shall redress the compliant within 15 working days from the date of receipt of compliant. However, the following delays are excluded for calculation of time taken for redressal of your complaint:
(a)Time taken by you to provide relevant information and documents, if any; and
(b)In case the redressal involves a third party, any delay caused by such third party.
16.2 Assignment
You cannot assign or otherwise transfer the Terms, SCR&T Services or any rights hereunder to any third party. Our rights under the Terms with respect to SCR&T Services are freely transferable to any third parties without the requirement of seeking your consent.
16.3 Governing Law
This Agreement shall be construed, interpreted and applied in accordance with, and shall be governed by, the laws applicable in India. The courts in Bengaluru shall have exclusive jurisdiction to entertain any dispute or suit arising out of or in relation to this Agreement.
ANNEXURE-1
Format for Individual User Consent
CONSENT IN RELATION TO ACCESS TO CREDIT INFORMATION THROUGH EXPERIAN
This End User Agreement (the “Agreement”) is made between you (the “User” or “You”), on behalf of _____________ and Standard Chartered Research and Technology India Private Limited, a private limited company having its registered office at 2nd Floor, Indiqube Edge, Khata No.571/630/6/4, Ambalipura Village, Varthur Hobli, Mahadevpura Div Bengaluru, Karnataka - 560102, India (“SCR&T”, “Us” or “We”, which term shall include its successors and permitted assigns). The User and SCR&T shall be collectively referred to as the “Parties” and individually as a “Party”.
You hereby consent to SCR&T being appointed as your authorised representative to receive your Credit Information from Experian for the End Use Purpose (as defined below).
BY EXECUTING THIS AGREEMENT / CONSENT FORM, YOU ARE EXPRESSLY AGREEING TO ACCESS THE EXPERIAN CREDIT INFORMATION REPORT AND CREDIT SCORE, AGGREGATE SCORES, INFERENCES, REFERENCES AND DETAILS (AS DEFINED BELOW) (TOGETHER REFERRED AS “CREDIT INFORMATION”). YOU HEREBY ALSO CONSENT TO SUCH CREDIT INFORMATION BEING PROVIDED BY EXPERIAN TO YOU AND SCR&T BY USING EXPERIAN TOOLS, ALGORITHMS AND DEVICES AND YOU HEREBY AGREE, ACKNOWLEDGE AND ACCEPT THE TERMS AND CONDITIONS SET FORTH HEREIN.
Terms and Conditions:
Information Collection, Use, Confidentiality, No-Disclosure and Data Purging
SCR&T shall access your Credit Information as your authorized representative and SCR&T shall use the Credit Information for limited End Use Purpose consisting of and in relation to the services proposed to be availed by you from SCR&T. Detailed terms with respect to the storage and use of Credit Information shall be as per the privacy policy available here.
The Parties agree to protect and keep confidential the Credit Information both online and offline.
The Credit Information shared by you, or received by us on your behalf shall be destroyed, purged, erased promptly within 30 days Business Days of upon the completion of the transaction/ End Use Purpose for which the Credit Information report was procured.
Governing Law and Jurisdiction
The relationship between you and SCR&T shall be governed by laws of India and all claims or disputes arising there from shall be subject to the exclusive jurisdiction of the courts of Mumbai.
DEFINITIONS:
Capitalised terms used herein but not defined above shall have the following meanings:
“Business Day” means a day (other than a public holiday) on which banks are open for general business in Mumbai.
“CICRA” shall mean the Credit Information Companies (Regulation) Act, 2005 read with the Credit Information Companies Rules, 2006 and the Credit Information Companies Regulations, 2006, and shall include any other rules and regulations prescribed thereunder.
“Credit Information” means collectively the credit information as defined under the CICRA, and includes the Credit Information Report and Credit Score;
“Credit Information Report” means the credit information / scores/ aggregates / variables / inferences or reports which shall be generated by Experian;
“Credit Score” means the score which shall be mentioned on the Credit Information Report which shall be computed by Experian.
“End Use Purpose” means use of the Credit Information being provided by Experian to SCR&T in the capacity of your authorized representative for the purpose of providing financial services including provisioning of personal loans, business loans, and other services from banks, financial institutions and other service providers, and assessing financial position and determining the financial credibility, and to use such Credit Information for any related purposes, including for creating derivative works of the same, pursuant to the User's consent (which consent shall be obtained by means of a click-wrap agreement and OTP verification) and based on the agreement/understanding to be entered into between SCR&T and the User.
PLEASE READ THE ABOVE MENTIONED TERMS AND CONDITIONS AND CLICK ON “ACCEPT” FOLLOWED BY THE LINK BELOW TO COMPLETE THE AUTHORISATION PROCESS/ SUBMIT YOUR SELF ATTESTED KYC DOCUMENTATION IN PHYSICAL COPIES, IF APPLICABLE, FOR SHARING OF YOUR CREDIT INFORMATION BY EXPERIAN WITH SCR&T IN ITS CAPACITY AS YOUR AUTHORISED REPRESENTATIVE.
BY CLICKING “ACCEPT” YOU AGREE AND ACCEPT THE DISCLAIMERS AND TERMS AND CONDITIONS SET OUT HEREIN.
<OR KYC DOCUMENTS ATTACHED ARE AS UNDER:
SIGNED & EXECUTED
NAME
ADDRESS
DATE>
** This document is an electronic record in terms of the Information Technology Act, 2000 and Rules made there under, and the amended provisions pertaining to electronic records.
ANNEXURE-2
Format for Enterprise User Consent
CONSENT IN RELATION TO ACCESS TO CREDIT INFORMATION THROUGH EXPERIAN
This Consent Agreement (the “Agreement”) is granted by <Entity Name> (the “User” which term shall include its successors and permitted assigns)) a <Legal Constitution> having its registered office at ________________________________________ to Experian Credit Information Company of India Private Limited authorizing Standard Chartered Research and Technology India Private Limited, a private limited company having its registered office at 2nd Floor, Indiqube Edge, Khata No.571/630/6/4, Ambalipura Village, Varthur Hobli, Mahadevpura Div Bengaluru, Karnataka - 560102, India (“Authorised Representative” which term shall include its successors and permitted assigns) to receive Credit Information on its behalf. The User and Authorised Representative shall be collectively referred to as the “Parties” and individually as a “Party”.
The User hereby consents to Standard Chartered Research and Technology India Private Limited being appointed as authorised representative to receive the Users Credit Information from Experian for the End Use Purpose (as defined below).
BY EXECUTING THIS AGREEMENT/ CONSENT FORM, THE USER HEREBY EXPRESSLY AGREES TO ACCESS THE EXPERIAN CREDIT INFORMATION REPORT AND CREDIT SCORE, AGGREGATE SCORES, INFERENCES, REFERENCES AND DETAILS (AS DEFINED BELOW) (TOGETHER REFERRED AS “CREDIT INFORMATION”).
THE USER HEREBY ALSO IRREVOCABLY AND UNCONDITIONALLY CONSENTS TO SUCH CREDIT INFORMATION BEING PROVIDED BY EXPERIAN TO THE USER AND AUTHORISED REPRESENTATIVE BY USING EXPERIAN TOOLS, ALGORITHMS AND DEVICES AND THE USER HEREBY AGREES, ACKNOWLEDGES AND ACCEPTS THE TERMS AND CONDITIONS SET FORTH HEREIN.
Terms and Conditions:
Information Collection, Use, Confidentiality, No-Disclosure and Data Purging
The Authorised Representative shall access the Users Credit Information as the User’s authorized representative and the Authorised Representative shall use the Credit Information for the limited End Use Purpose consisting of and in relation to the services proposed to be availed by the User from the Authorised Representative.
The Parties agree to protect and keep confidential the Credit Information both online and offline. The Credit Information shared by the User, or received by the Authorised Representative, shall be destroyed, purged, erased promptly within 30 Business Days of upon the completion of the transaction/ End Use Purpose for which the Credit Information report was procured.
Governing Law and Jurisdiction
The relationship between the User and the Authorised Representative for the purposes of this consent agreement shall be governed by laws of India and all claims or disputes arising there from shall be subject to the exclusive jurisdiction of the courts of Mumbai.
Definitions:
Capitalised terms used herein but not defined above shall have the following meanings:
“Business Day” means a day (other than a public holiday) on which banks are open for general business in Mumbai.
“Credit Information” means collectively the credit information as defined under the CICRA, and includes the Credit Information Report and Credit Score.
“Credit Information Report” means the credit information / scores/ aggregates / variables / inferences or reports which shall be generated by Experian.
“Credit Score” means the score which shall be mentioned on the Credit Information Report which shall be computed by Experian.
“CICRA” shall mean the Credit Information Companies (Regulation) Act, 2005 read with the Credit Information Companies Rules, 2006 and the Credit Information Companies Regulations, 2006, and shall include any other rules and regulations prescribed thereunder.
“End Use Purpose” means use of the Credit Information being provided by Experian to SCR&T in the capacity of your authorized representative for the purpose of providing financial services including provisioning of personal loans, business loans, and other services from banks, financial institutions and other service providers, and assessing financial position and determining the financial credibility, and to use such Credit Information for any related purposes, including for creating derivative works of the same, pursuant to the User's consent (which consent shall be obtained by means of a click-wrap agreement and OTP verification) and based on the agreement/understanding to be entered into between SCR&T and the User.
PLEASE READ THE ABOVE MENTIONED TERMS AND CONDITIONS AND CLICK ON “ACCEPT” FOLLOWED BY THE LINK BELOW TO COMPLETE THE AUTHORISATION PROCESS/ <SUBMIT YOUR SELF ATTESTED KYC DOCUMENTATION IN PHYSICAL COPIES, IF APPLICABLE,> FOR SHARING OF YOUR CREDIT INFORMATION BY EXPERIAN WITH SCR&T IN ITS CAPACITY AS YOUR AUTHORISED REPRESENTATIVE.
BY CLICKING “ACCEPT” YOU AGREE AND ACCEPT THE DISCLAIMERS AND TERMS AND CONDITIONS SET OUT HEREIN.
** This document is an electronic record in terms of the Information Technology Act, 2000 and Rules made there under, and the amended provisions pertaining to electronic records.
ANNEXURE A
Tick the Category Applicable
| Category | Nature of the Entity | KYC Documents |
|---|---|---|
| A |
|
|
| B | Registered Partnership |
|
| C | Sole Proprietorship |
|
| D | Co-operative Society |
|
| E | Hindu Undivided Family |
|
Note: The signing authorities should be as following for the referred entities Category A – Directors/Partners Category B – Partners Category C – Sole Proprietor Category D- Member of the Managing Body Category E – Karta | ||
ANNEXURE B
Commerce Offering
| Nature of the Entity | Documents |
|---|---|
| Company/LLP |
|
| Sole Proprietorship/Partnership |
|
Financial Services
| Nature of the Entity | Documents |
|---|---|
| Company/LLP |
From the owner:
|
| Sole Proprietorship/ Partnership |
From the owner:
|
ANNEXURE C
RETURN SHIPMENTS POLICY
Please refer our Return Shipments Policy available at https://www.solvezy.com/return-shipment-policy/ which forms part of these terms.
ANNEXURE D
POLICY ON SALE OF ILLEGAL AND RESTRICTED PRODUCTS AND SERVICES ON SOLV PLATFORM
PURPOSE
As a responsible platform user, you shall not, directly or indirectly, sell, offer, attempt to offer, trade or attempt to trade in any product or service, through the Solv platform or using the Platform, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
SCOPE
Products and services offered for sale on Solv platform must comply with all laws and regulations and with Solv’s policies. The sale of illegal, unsafe, or other restricted products listed on these pages, including any pharmaceutical products available only by prescription, is strictly prohibited.
POLICY ELEMENTS
If you intend to supply, display or offer to sell any products or services through Solv or its platform, you should carefully review the Restricted Products listed below before listing a product. The examples provided on the below pages are not all-inclusive and are provided solely as an informational guide.
We encourage you to consult with your legal counsel if you have questions about the laws and regulations concerning your products or you are unsure whether the products or services area classified as Restricted Products. Even where a product is included within “Permitted Listings," all products and listings must also comply with applicable laws.
If you supply or offer to supply a product or service in violation of the law or any of Solv’s policies or it has been brought to our notice by any other platform user or governmental authority that any product or service is in violation of law or any of Solv’s policies, including those listed as Restricted Products below, we will take corrective actions, as appropriate, including but not limited to removing the product or service from the platform, immediately suspending or terminating selling privileges, returning inventory, terminating the business relationship, and permanent withholding of payments. The sale of illegal or unsafe products through Solv platform can also lead to legal action, including civil and criminal penalties. You will indemnify Solv for any loss, damage, claim, action, costs, charges and expenses which Solv may suffer or incur as a result of your actions or breach of this policy.
Further, we are constantly innovating and working with third party experts, vendors, and sellers to improve the ways we detect and prevent illegal and unsafe products from reaching our marketplace.
Solv encourages you to report listings that violate Solv’s policies or applicable law by sending an email on cs@solvezy.com. We will investigate each report thoroughly and take appropriate action.
LIST OF RESTRICTED/PROHIBITED PRODUCTS
Without prejudice to the generality of the above, SOLV does not permit hosting of following items.
- “Securities” within the meaning of the Securities Contract Regulation Act, 1956, including shares, bonds, debentures, etc. and/or any other financial instruments/assets of any description.
- Living, dead creatures and/or the whole or any part of any animal which has been kept or preserved by any means whether artificial or natural including rugs, skins, specimens of animals, antlers, horns, hair, feathers, nails, teeth, musk, eggs, nests, other animal products of any description the sale and purchase of which is prevented or restricted in any manner by applicable laws (including those prohibited under The Wildlife Protection Act, 1972).
- Weapons which includes firearms, ammunition, knives, brass knuckles, gun parts, and other armaments.
- Psychotropic substances, narcotics, intoxicants of any description, medicines, palliative/curative substances.
- Tobacco and cigarettes which includes cigarettes, cigars, chewing tobacco, and related products.
- Alcohol which includes Alcohol or alcoholic beverages such as beer, liquor, wine, or champagne.
- Drugs and drug paraphernalia which includes illegal drugs and drug accessories, including herbal drugs like salvia and magic mushrooms.
- Prescription drugs or herbal drugs or any kind of online pharmacies which includes drugs or other products requiring a prescription by a licensed medical Practitioner.
- Religious items, including books, artifacts, etc. of any description or any other such item which is likely to affect the religious sentiments of any person.
- “Antiquities” and “Art Treasures” in violation of the provisions of the Antiquities and Art Treasures Act, 1972 (“the Act”).
- Furthermore, you agree to display and adhere to a term of use or other user-type agreement, as well as a privacy policy, governing your operation of Your Store and Your conduct with Your Store’s customers.
- Adult goods and services and other sexually suggestive materials (including literature, imagery and other media); escort or prostitution services ; Website access and/or website memberships of pornography or illegal sites.
- Body parts which includes organs or other body parts.
- Child pornography which includes pornographic materials involving minors.
- Copyrighted media which includes unauthorized copies of books, music, movies, and other licensed or protected materials.
- Copyrighted software which includes unauthorized copies of software, video games and other licensed or protected materials, including OEM or bundled Software.
- Counterfeit and unauthorized goods which includes replicas or imitations of designer goods; items without a celebrity endorsement that would normally require such an association; fake autographs, counterfeit stamps, and other potentially unauthorized goods.
- Endangered species which includes plants, animals or other organisms (including product derivatives) in danger of extinction.
- Gaming/gambling which includes lottery tickets, sports bets, memberships/ enrollment in online gambling sites, and related content.
- Hacking and cracking materials which includes manuals, how-to guides, information, or equipment enabling illegal access to software, servers, websites, or other protected property.
- Illegal goods which includes materials, products, or information promoting illegal goods or enabling illegal acts.
- Offensive goods which includes literature, products or other materials that – Promote intolerance or hatred / Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factors / Encourage or incite violent acts.
- Offensive goods, crime which includes crime scene photos or items, such as personal belongings, associated with criminals.
- Pyrotechnic devices, combustibles, corrosives and hazardous materials which includes explosives, fireworks and related goods; toxic, flammable, and radioactive materials and substances.
- Regulated goods which includes air bags; batteries containing mercury; Freon or similar substances/refrigerants; chemical/industrial solvents; government uniforms; car titles; license plates; police badges and law enforcement equipment; lock-picking devices; pesticides; postage meters; recalled items; slot machines; surveillance equipment; goods regulated by government or other agency specifications.
- Wholesale currency which includes discounted currencies or currency exchanges
- Any product or service which is not in compliance with all applicable laws and regulations whether federal, state, local or international including the laws of India.
- Businesses or websites that operate within the scope of laws which are not absolutely clear or are ambiguous in nature (e.g. Web-based telephony, Websites supplying medicines or controlled substances, websites that promise online match-making).
- Businesses out rightly banned by law (e.g. Betting & Gambling/ publications or content that is likely to be interpreted by the authorities as leading to moral turpitude or decadence or incite caste/communal tensions, lotteries/sweepstakes & games of chance.
